Fundingportal

Fundingportal Privacy Notice

 

Effective Date: Aug 16, 2024

 

Fundingportal, a division of Ryan, ULC ("Fundingportal", "we", "us", or "our"), respects your privacy and is committed to protecting the personal information you share with us through our website. This Privacy Notice outlines our practices on the collection, use, and protection of your personal information when you visit our website.

 

No Sale of Personal Information

 

Fundingportal does not sell, rent, release, disclose, or otherwise make available any personal information of any visitors or customers to any third parties for monetary or other valuable consideration.

 

We Collect the Following Categories of Personal Information:

 

We may collect some or all of the following categories of personal information:

 

Where the billing address and company/organization do not constitute personal information, this privacy notice does not apply.

 

Why We Collect Your Information

 

We collect your personal information to respond to your inbound requests for more information or inquiries about our services and to perform services at your request. The legal basis for our processing is your consent (such as advertising, when corresponding with us, or when visiting our website), as necessary for performance of a contract (such as billing, correspondence, and other contract-related matters), for our legitimate interest (such as cyber investigations), or when required by legal obligation (such as required retention periods).

 

Future Communications

 

In the future, we may use your email address to send you communications about our services, updates, and promotional materials. These communications will only be sent with your consent or where otherwise allowed by law. If you would like to opt out of our marketing, have your personal information deleted, change or modify any information previously provided, or submit any other requests about any of your personal information processed by us and its affiliates, please click here to submit a Data Subject Access Request. Alternately, simply click the ‘unsubscribe’ link in any marketing emails to unsubscribe from our marketing email lists.

 

2. How We Use Your Information

 

We use the information we collect to:

 

How We Store and Protect Your Information

 

Your personal information is stored in emails accessible to our staff and may be integrated into our Customer Relationship Management (CRM) system for better record retention, back-up, security, and access. We require security measures on all systems storing Fundingportal or customer data to protect the loss, misuse, and alteration of the information under our control. Fundingportal has multilayered, network-wide security measures in place to protect the information stored on our internal network.

 

International Data Transfers

 

Fundingportal operates globally, which means your personal information may be processed on servers located outside of the country where you live. Specifically, our CRM system and other portions of our network, company, and services (including those of our third-party payment processors) may use servers located in the United States. We understand the importance of protecting your personal information when it is transferred internationally. Therefore, we take all necessary steps to ensure that any international transfer of your data is carried out in compliance with applicable data protection laws. This includes:

 

Subprocessors

 

Subprocessor

Description

Location

Microsoft Azure

Cloud Computing and Storage; Platform Services

U.S., Canada, EU

AWS

Cloud Computing and Storage

U.S., Canada

Rackspace

Cloud Computing and Storage

U.S.

Cloudera

Cloud Database Management

U.S.

Alteryx

Analytics Automation Platform

U.S.

Amplitude

Product Analytics

U.S.

DocuSign

Contract Execution

U.S.

Decisions

Contracting Workflow

U.S.

Automation Anywhere

AI Data Analytics

U.S.

DataDog

Logging and Telemetry

U.S.

Zendesk

Customer Support Portal

 

SalesForce

Customer Relationship Management

U.S.

ExaVault

Cloud file transfer (FTP) services

U.S.

LOB

Digital Mailroom Management

U.S.

 

Mailgun

Direct Email

U.S.

 

 

Twilio

Application-to-person (A2P) messaging

U.S.

 

 

 

Your Consent to International Data Transfer

 

By agreeing to this Privacy Notice and using our services, you consent to the transfer, storing, and processing of your personal information in countries outside of your country of residence, including the United States, as described above. We will take all measures necessary to ensure that your data is treated securely and in accordance with this Privacy Notice and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

 

Cookies and Tracking Technologies

 

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze our website traffic, and to understand where our visitors are coming from. A cookie is a small piece of data (text file) that a website asks your browser to store on your device to remember information about you, such as your language preference or login information, when you visit the website.

 

We use cookies to:

 

Below is a detailed list of the cookies we use on our website. Our website is scanned with our cookie-scanning tool regularly to maintain as accurate a list as possible. We classify cookies in the following categories:

 

By browsing our website, you consent to our use of cookies and other tracking technologies. You may adjust your cookie settings at any time. While you may still use our website if you choose to reject cookies, your refusal may affect website functionality and performance.

 

Your Privacy Rights

 

You may be able to exercise specific rights regarding your personal information based on applicable privacy laws, such as Personal Information Protection and Electronic Documents Act (PIPEDA) for those in Canada, the General Data Protection Regulation (GDPR) for individuals in the European Economic Area (EEA) (or the equivalent for UK residents), or the California Consumer Privacy Act (CCPA) for California residents.

 

Where afforded by applicable jurisdictional law, such as PIPEDA or the (UK) GDPR, you may have the right to:

 

Where afforded by applicable jurisdictional law, such as the CCPA, you may also have the following rights:

 

To exercise these rights, please click here to submit a Data Subject Access Request.

 

If you wish to communicate with us as to how we have handled your personal information, or if you have any questions or concerns about our use of your personal information, please contact us at:

 

Fundingportal, a division of Ryan, ULC

6775 Financial Dr Suite 102,

Mississauga, ON L5N 0A4

privacy@ryan.com

1.855.850.FUND (3863)

 

Changes to This Privacy Notice

 

We may update this Privacy Notice from time to time in response to changing legal, technical, or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

 

By using our website, you acknowledge you have read, understood, and agree to this Privacy Notice.